We are seeking a motivated Field Care Supervisor to support the safe, high-quality delivery of domiciliary care across the Darlington area. You will work closely with the Care Coordinator and care team to ensure care is delivered in line with individual care plans, company standards, and CQC expectations.

This is an office-based role with some field care work, requiring strong organisation, communication, and the ability to support and develop care staff.

Key Responsibilities

• Carry out service user assessments, care plan reviews and risk assessments.
• Complete supervisions, spot checks and competency assessments for care staff.
• Support staff inductions, shadow shifts, and ongoing training/mentoring.
• Ensure accurate documentation, including care plans, MAR-related observations (where applicable), and daily notes.
• Support quality assurance, audits, and continuous improvement in line with CQC Key Lines of Enquiry (KLOEs).
• Respond to and escalate concerns appropriately, including safeguarding and incident reporting.
• Liaise professionally with service users, families, social workers and other professionals.
• Support rota/coverage where required, including responding to short-notice changes.
• Participate in on-call and support out-of-hours decision-making.

Essential Criteria

• Experience in domiciliary care
• Strong understanding of CQC standards, person-centred care, and safeguarding.
• Some understanding of completing assessments, reviews, spot checks and staff supervision.
• Excellent communication and record-keeping skills.
• IT literate
• Team Player
• Ability to work independently and manage time effectively.
• Full UK driving licence and access to a vehicle 
• Right to work in the UK.

Desirable Criteria

• NVQ/RQF Level 3 in Health & Social Care (or working towards).

• Knowledge of MCA, consent, and best practice in community care

What We Offer

• Ongoing training and development
• Paid holiday and workplace pension (as applicable)
• Opportunities for progression within the organisation

Contract: Full-time, permanent

Working pattern: Monday–Friday ( on-call/out-of-hours as required)

Reports to: Care Coordinator/ Care Manager and Operations Manager

Pay: £28,500 a year 

How to Apply

Please send your CV and a short covering statement to admin@chiniteresourcing.com with the subject line:
Field Care Supervisor – Darlington